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Privacy Policy & Terms and Conditions

Privacy Policy

Welcome to Palmetto Comprehensive Health.
Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy & Terms and Conditions explains how we collect, use, and safeguard your data, including information related to SMS communications.

SMS Consent Communication

At Palmetto Comprehensive Health, your privacy and trust are our top priorities. Any phone numbers obtained as part of the SMS consent process will never be shared with third parties for marketing purposes. We use SMS communications solely to enhance patient care, engagement, and to provide important health-related updates.

Types of SMS Communications            

By consenting to receive text messages from Palmetto Comprehensive Health, you may receive communications such as:

  • Appointment reminders
  • Follow-up messages
  • Billing or account inquiries
  • Occasional wellness updates or service information

Example:

“Hello, this is a friendly reminder of your upcoming appointment with Palmetto Comprehensive Health on 03/22/2025. You can reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 3 SMS messages per week related to your appointments, billing, or relevant updates.

Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier’s plan. Charges may vary for domestic and international messages.

Opt-In Method

You may opt in to receive SMS messages from Palmetto Comprehensive Health by:

  • Submitting an online form
  • Providing verbal consent during a consultation
  • Checking the SMS consent box on patient intake forms

Opt-Out Method

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive.
You may also contact us directly to request removal from our messaging list.

Help

If you experience any issues with SMS communications, please contact us:
📞 Phone: (305)-454-2759
📧 Email: [email protected]
🌐 Contact Form: https://palmettocomprehensivehealth.com/contact-us

If you prefer not to receive SMS messages, simply do not check the SMS consent box on any forms.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For help, text “HELP” or contact our support team.
  • Message frequency may vary.

Terms and Conditions

Acceptance of Terms

By using the services of Palmetto Comprehensive Health, you agree to these Terms and Conditions, including our policies on privacy, SMS communication, and data security.

  1. SMS Consent Communication

Phone numbers collected for SMS consent are used only for patient care and communication purposes. They will not be shared or sold to third parties for marketing.

  1. Types of SMS Communications

If you have consented to receive text messages from us, you may receive communications related to:

  • Appointment reminders
  • Follow-up care messages
  • Billing inquiries
  • Health and wellness tips or updates

Example:

“Hello, this is a reminder of your upcoming appointment with your provider at Palmetto Comprehensive Health on July 21 at 3:00 PM. Reply STOP to opt out at any time.”

  1. Message Frequency

Message frequency may vary depending on the type of communication. Typically, you may receive 2–3 messages per week related to appointments or account information.

  1. Potential Fees

Standard message and data rates may apply, depending on your carrier’s plan. Charges may differ for domestic and international messages.

  1. Opt-In Method

You may opt in to receive messages by:

  • Providing verbal consent during your appointment
  • Submitting an online or in-office consent form
  1. Opt-Out Method

You may opt out at any time by replying “STOP” to any message or by emailing us at [email protected] to request removal.

  1. Help

If you need assistance, reply “HELP” to any text message or contact us directly:
📧 [email protected]
📞 (305)-454-2759

  1. Standard Messaging Disclosures
  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For help, text “HELP.”
  • Message frequency may vary.

Disclaimer

By providing your phone number to Palmetto Comprehensive Health, you consent to receive text messages for purposes such as appointment reminders, health updates, and patient support communications.
Standard message and data rates may apply according to your carrier’s plan.
You can opt out at any time by replying “STOP.”
For additional assistance, please contact our office.

📍 Palmetto Comprehensive Health
1234 Wellness Way
Columbia, SC 29201
📞 (305)-454-2759
📧 [email protected]
🌐 https://palmettocomprehensivehealth.com